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We are proud that families and individuals that we represent during a transaction invariably refer friends and colleagues to our agency

Our Services

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Trusted Advisor
We work in much the same traditions as a trusted private banker or advisor, who understands a clients needs and wishes when buying or selling a property.

We operate with complete discretion, ensuring that once a sale is agreed, the often stressful process is handled with sensitivity and intelligence.

We appreciate that those we serve expect complete trust and confidence in their financial affairs.

A beautiful reception room of one of our marketed properties

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Customer service excellence has always been and will always be one of the critical competitive advantages of our business.
Darren Bartlett – Founder

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Our Services
“You never get a second chance to make a first impression”
A beautiful dining room from one of our marketed properties

First impressions last. We have a network of suppliers that can be called on to ensure that your property is presented in a way to maximise the results. The initial weeks of marketing are absolutely critical to our success and we will always provide honest feedback on the presentation of your property, and where any improvements could be realised.

Harnessing the power of social media, much of our success has been down to the realisation and potential of these digital platforms to reach the desired audience. They say that a picture paints a thousand words, our bespoke videos showcase the whole story - each and every one is as unique as your property.

We only use the best when it comes to capturing the essence of our clients properties. Our tried and tested photographers have in depth experience at producing high-end marketing materials to suit our luxury marketing strategy.

“Meeting expectations is good. Exceeding expectations is better.”
A boot room of one of our marketed properties

Viewings are always conducted by the directors of the company. Prior to this we will have met with yourself and been introduced wholly to your property. We pride ourselves on getting to know the place intimately, so that we can sell the property as if it was our own.

Whilst your property is on the market, we will be in regular contact to keep you updated on activity and interest and provide tactical advice. Whilst we would love to find our perfect buyer on the first day, if this isn’t the case we always have ideas and recommendations to ensure success.

We will work with you to complete the best possible selling price for your home and ensure that offers are substantiated with adequate financial and pre-approval documentation. We will present all offers and work with you to complete the best possible deal for the sale of your home.

We will stay connected to the people and information needed to complete the sale. Stay in touch and keep up with all the critical dates, documents, information and people involved in each transaction to ensure that all parties are communicating effectively and moving the sale forward to the agreed timescale.

“I am not supposed to be an expert in every field. I am supposed to be an expert in picking experts.”
A beautiful bedroom of one of our marketed properties

You don't have to work in our industry for too long before you realise that solicitors can make or break a transaction, and not every solicitor is created equal. Over many years we have built great relationships with some of the areas top conveyancing solicitors and we would be happy to pass on their details, regardless of whether you are looking to buy or sell.

When purchasing a property, it isn’t easy to secure the best high value mortgage without expert guidance. More than anything, you dont want to lose your dream property whilst you navigate the market alone. We would be happy to put you in touch with some of the best independent financial advisors in the market whatever your situation.

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Our FEES
As premium estate agents, we are in a prime position to assist you in selling your property.

But here's the thing: we're not your typical estate agents in Richmond, Twickenham, or Teddington. And we definitely don't fit the mold of any other estate agents out there!

Our mission is simple: transparency and openness. We get it, the real estate industry isn't always trustworthy. That's why we're proud to openly disclose our agency fee. Unlike many other agencies, we don't hide anything from you. We believe in building trust through honesty.

2%
+ VAT

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Years of selling homes successfully on behalf of our clients has taught us that exceptional results come only with passion and effort invested from the very beginning of the sales process. That is why we pay the utmost attention to every detail when planning the right strategy for your home from the very beginning.
Kristian Fitchett – Partner

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Discover how we can help you

Please contact us with any questions or requirements or to book a free consultation call.